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Step 4: FBPI Dashboard

FBPI provides a dedicated dashboard that helps sellers and integrators monitor order activity, validate webhook behavior, and troubleshoot integration issues. This section explains how to use the FBPI Orders Dashboard and what signals to look for during onboarding and live operations.

FBPI Orders Dashboard​

The FBPI Orders Dashboard shows all orders routed through your Integration Warehouses. It is the primary tool for checking whether your integration is working correctly.

Accessing the Dashboard​

  1. Log in to Seller Lab using your Partner ID.
  2. From the left sidebar, select the Noon.com
  3. Click on Fulfilled by Partner Integration tab.
  4. Click the Orders Dashboard sub-tab.

What You Can Do in the Dashboard​

1. View all FBPI orders​

The dashboard lists all orders associated with your FBPI warehouses, including:

  • Order number
  • Status (Acknowledged / Pending / Killed)
  • Shipping type
  • Marketplace (noon or Namshi)
  • Timestamps and shipment details

This provides a near real-time view of your integration flow.

2. Filter and search orders​

You can filter data by:

  • Order number
  • Status
  • Warehouse
  • Time range

This makes it easy to isolate problem orders or validate test runs.

3. Export data​

Use the Export to CSV option to download orders for analysis, auditing, or debugging.

4. Inspect webhook delivery details​

Each order includes expandable details showing:

  • The webhook request ID
  • Status code returned by your system
  • Last attempt timestamp
  • The exact payload sent to your webhook
  • The response your system returned

This is critical for diagnosing integration failures.

Understanding Order Statuses​

Statuses tell you how the integrator or webhook performed. During onboarding, these are the key signals to monitor.

1.Acknowledged​

Your system received the webhook and responded successfully. This is the expected state for all healthy integrations.

2.Pending​

noon is still waiting for a valid response.

This usually means:

  • Your webhook did not respond
  • Your system returned an invalid response
  • The integration logic crashed or timed out

3.Killed​

The webhook failed after multiple retry attempts. This indicates a systematic error and requires immediate technical investigation.

Common Validation Tasks​

During onboarding, use the dashboard to verify:

1. Webhook connectivity​

Check that orders move from Pending to Acknowledged quickly.

2. Shipment creation​

Confirm that shipments show correct details after your system submits them.

3. Error handling​

Use status codes and response bodies to debug failures.

4. Test orders​

Run controlled test orders and monitor their full flow end-to-end.

When to Use the Dashboard​

  • After configuring a new warehouse
  • After setting or updating your webhook
  • During integrator testing
  • When troubleshooting order flow failures
  • For ongoing operational monitoring

The dashboard is the fastest way to confirm whether your integration is behaving as expected.

Next Steps​

You can view more details regarding the FBPI APIs and integration processes in the API references